Maintenance Agreement

A maintenance agreement and its attachments which define the scope and method of service delivery, the method of communication, contact details of persons participating in the process of communication, responsiveness and other agreed parameters, are of key importance for delivering support and maintenance services.
Our support service is acquainted with essential contract parameters and takes them into consideration when carrying out tasks.
In our wish to meet your requirements in the most optimal manner, we would like to ask you to familiarise yourself with the contents of your maintenance agreement.